Shipping policy

NATIONAL SHIPMENTS (Mexico):
Once your purchase is made, your order will be shipped within 24-72 hours. We work hard to send it as soon as possible. Shipping time is calculated from when your package has been sent.
The estimated delivery time depends on your zip code and the coverage of the shipping companies. In most cases, express shipping is available.
For purchases over $999mx, shipping is free via regular service with Correos de México (if coverage for this type of service is available). We also offer the option to send your order via express delivery through Fedex, DHL, and Estafeta for an extra charge.
For purchases over $1499mx, express shipping is free (if coverage for this type of service is available).
ONE PILOT JEWELRY is not responsible for shipping delays caused by courier services.
We recommend insuring your merchandise against loss or theft.
The courier services available for national shipments are: FedEx, DHL, UPS, Estafeta.


INTERNATIONAL SHIPPING
Once your purchase is made, your order will be shipped within 24-72 hours. We work hard to send it as soon as possible.
Shipping time is calculated from when your package has been sent. The estimated delivery time depends on your zip code and the coverage of the shipping companies. In most cases, express shipping is available.
For international purchases, there is no free shipping; however, express shipping is available, subject to courier availability.
ONE PILOT JEWELRY is not responsible for shipping delays caused by courier services.
We recommend insuring your merchandise against loss or theft.
The courier services available for national shipments are: FedEx, DHL, UPS


For clarifications, questions, or comments, please do not hesitate to contact us via WhatsApp.